Terms and conditions
POKT Solutions is a product of APM Technologies Limited (henceforth mentioned as “APM”, “we”, “us”, “our”, “Company”) is a POKT node management and creation service, for users (the “User(s)”, or “you”, “your”) who wish to stake their POKT cryptocurrencies and earn rewards. Services are listed on https://pokt.solutions (the ” Site“), and we offer a POKT earnings tracking platform (“App” and “Platform“). Together with the Site and the Platform – the “ Services”, as further detailed in Section 2 below. Each of the Site’s visitors and/or the App’s and/or the Platform’s Users may use the Services in accordance with the terms and conditions hereunder.
1. Acceptance of the Terms
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS, SUBSCRIBE OR USE ANY PART OF THE SITE AND/OR PLATFORM.
The Site and/or the Platform is available only to individuals who (a) are at least eighteen (18) years old; and (b) possess the legal capacity to enter into these Terms and to form a binding agreement under any applicable law. Therefore, you hereby represent that you possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use the Platform in accordance with these Terms, and to fully perform your obligations hereunder.
2. The Services
Pokt Solutions offers three distinct services to users:
- Running a fully managed node and chains for them, in exchange for a monthly fee of $50 per node and 15% of the earned POKT rewards. In order to activate this service, users must send us 15,101 POKT per node. There is a minimum of two nodes for the service.
- Offering a pooled staking opportunity. Users only contribute 2,500 POKT initially, and 2,500 POKT thereafter for 4 months, and a final 6th month payment of 2,601 POKT to fully acquire a node. During the “buildup” phase (months 1 through 6), we will generate POKT revenue through a node, 20% of which will be sent to the user, and 80% of which will be kept. As of month 7, we will send 80% of the rewards to the user and keep 20% of the rewards generated by the node. A monthly fee of $100 per node is payable at the beginning of each month for the first 6 months, and $50 per node thereafter
- Offering a consulting service, for $1,000 per node, to help users set up their own nodes on their own machines. We also offer a “chain as a service” product, for $50 per chain per month, allowing users to connect their nodes to chains that we host and manage.
The Site and/or the Platform may also provide you with comprehensive information regarding, inter-alia, APM’s services, concept, sales, news regarding the Company, job opportunities and so forth, including any other content related thereto such as contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the “look and feel” of the Site and/or Platform, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features obtained from or through the Site (the “Content”).
(Collectively, the “Service(s)”)
ALL RIGHTS IN AND TO THE CONTENT (AS DEFINED BELOW) AVAILABLE ON THE SITE AND/OR THE PLARFORM ARE RESERVED TO APM OR ITS LICENSORS. TO THE EXTENT LEGALLY PERMISSIBLE, THE SITE, THE APP, THE PLATFORM AND THE CONTENT ARE PROVIDED ON AN “AS IS“ BASIS. APM WILL NOT BE LIABLE FOR ANY DAMAGE OR LOSS INCURRED BY YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, THE PLATFORM AND/OR THE CONTENT AVAILABLE THEREIN.
YOUR USE OF THE SERVICES AND/OR THE CONTENT AVAILABLE THEREIN IS ENTIRELY AT YOUR OWN RISK.
THE SERVICES AND/OR CONTENT ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT INTENDED TO CONSTITUTE PROFESSIONAL, REGULATORY, LEGAL OR OTHER ADVICE, INCLUDING WITHOUT LIMITATION LEGAL OR FINANCIAL ADVICE. OUR SERVICES DO NOT AND CANNOT REPLACE PROFESSIONAL FINANCIAL ADVICE. ANY DECISION MADE OR ACTION TAKEN BY YOU BASED ON THE SERVICES ARE AT YOUR SOLE RESPONSIBILITY AND LIABILITY.
APM IS NOT A FINANCIAL INSTITUTION AND DOES NOT PROVIDE FINANCIAL SERVICES FOR ITS USERS. ANY OPINION, ANALYSIS OR OTHER INFORMATION INCLUDED IN THE SERVICE IS PROVIDED DOES NOT CONSTITUTE INVESTMENT ADVICE. CURRENTLY WE DO NOT SUPPORT TRADING ACTIVITY, AND THEREFORE WE DO NOT PROVIDE TRADING SERVICES.
Note: You hereby acknowledge and agree that you may be charged for Internet, maintenance of network connection and data usage charges made through use of the Site and/or Platform, according to the applicable rates charged by your respective third party Internet and data usage service provider as may be from time to time. Currently the use of our Service is available free of charge, with limitations, as well as through paid plans. See below 4. Registration and User Account for details on plans, payment terms and conditions.
3. Use Restrictions
There are certain conducts which are strictly prohibited when using the Services. Please read the following restrictions carefully. Your failure to comply with any of the provisions set forth herein may result in the termination of your access to the Site and/or Platform, and may also expose you to civil and/or criminal liability.
Unless otherwise explicitly permitted under these Terms or in writing by APM, you may not (and you may not permit anyone to): (a) use the Site, the Platform and/or the Content for any illegal, immoral, unlawful and/or unauthorized purposes; (b) use the Platform, the App and/or Content for non-personal purposes; (c) remove or disassociate, from the Content and/or the Site and/or the Platform and/or App any restrictions and signs indicating proprietary rights of APM or its licensors, including but not limited to any proprietary notices contained in such materials (such as ©,™, or ®); (d) interfere with or violate Users’ rights to privacy and other rights, or harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the Site and/or the Platform and retrieve, index and/or data-mine information; (e) interfere with or disrupt the operation of the Platform or the servers or networks that host them, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks; (f) falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that the Company endorses you, your site, your business or any statement you make, or present false or inaccurate information about the Platform or our service; (g) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our Platform’s infrastructure, as determined by us; (h) bypass any measures we may use to prevent or restrict access to the Platform; (i) copy, modify, alter, adapt, make available, distribute, translate, make derivative works, port, reverse engineer, decompile, or disassemble any portion of the Content or APM’s Intellectual Property (as defined below); (j) sublicense, sell, rent, transfer, lend, or make any commercial use of the Platform; (k) frame or mirror any part of the Site; (l) create a database by systematically downloading and storing any data from the Platform; (m) transmit or otherwise make available in connection with the Platform any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (n) use the Platform for any purpose for which it is not intended; and/or (o) infringe and/or violate any of the Terms.
4. Registration and User Account
Your Account is password protected. In order to protect the security of your Personal Information available on your Account, you must safeguard and not disclose your Account log-in details and you must supervise the use of such Account. You must provide accurate and complete information when creating an Account and you agree to not misrepresent your identity or your Account information. You agree to keep your Account information up to date and accurate.
You are solely and fully responsible for maintaining the confidentiality of the password and Account and for all activities that occur under your Account. If we in good faith believe you have created an Account impersonating another person, such Account may expose you to civil and/or criminal liability.
You may not assign or transfer your rights or delegate your duties under the Account without the prior written consent of APM. You must notify us immediately of any unauthorized use of your Account or any other breach of security and in such events, you must change your password immediately by (a) the settings of your Account or (b) sending us an email to firstname.lastname@example.org. We cannot and will not be liable for any loss or damage arising from any failure of yours to comply with these Terms, i.e., if someone else accesses your Account through the registration information he/she has obtained from you or through a violation by you of these Terms, or for any unauthorized use of your Account or any other breach of security.
If you wish to either change your log-in details, or cancel and remove your Account, you can do so using the settings of your Account. Your Account will terminate within reasonable time following your request, and from that date of termination you will no longer be able to access your Account.
CANCELLING OR TERMINATING YOUR ACCOUNT MAY CAUSE THE LOSS OF CERTAIN INFORMATION YOU PROVIDED US AND/OR THE CAPACITY OF YOUR ACCOUNT. WE DO NOT ACCEPT ANY LIABILITY FOR SUCH LOSS.
We offer a Free Plan, that does not require any Payment method, and is unlimited in the time you can use. The Free Plans are however limited in the number of transactions you can have (100) or the total value of the assets in the portfolio (“Assets Under Management”, “AUM”).
At no point will we upgrade your account to a Paid Account without your prior request, through our Platform. If your current account has reached the limit offered by the Free Account, you may still consult the information, but you will not be able to add any new information (e.g. add transactions, create new portfolios, etc.)
Billing and Cancellation
The billing cycle starts on the day on which you subscribe to our service, which will be the day you sign our electronic contract.
We allow ourselves a period of two weeks from the date of signature to the date of completion of the service, in the form of either:
- In the case of the Managed Node or Wealth Builder plan, a running and synced node
- In the case of a Setup and Chain management plan, a consulting session during which we help you set up your node, and the IP addresses for the chains you wish to purchase.
Payment for “ongoing” monthly costs will be required at the beginning of a billing cycle. We will send you an invoice to be paid each time.
Payment of the retained percentage of reward earnings will be deducted automatically by us, before sending you the balance to a wallet of your choice (which will be recorded in the contract)
Cancellation. You can cancel your APM service at any time. We will continue to honor the services up to the end of the billing cycle (1 day prior to the new billing cycle)
Users can request immediate termination, which will trigger us to unstake the 15,101 POKT and return the user’s share within the following 22 days (unstaking POKT taking 21 days + 1 day buffer for our processes)
We do not issue refunds once the billing cycle is started, and the tokens are staked. To cancel, you can email email@example.com
THE ULTIMATE RESPONSIBILITY TO TRACK AND MANAGE SUBSCRIPTIONS, PAYMENTS AND CANCELLATIONS LIES WITH YOU.
Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our Service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles following notice of the change(s) to you. Explicit consent will be required by the users to approve the price change.
7. Intellectual Property Rights
The Site, the Platform, the Content and the Company’s proprietary assets and any and all intellectual property rights pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks, copyrightable materials, domain names and trade secrets, whether or not registered or capable of being registered (collectively, “Intellectual Property”), are owned by and/or licensed to the Company and are protected by applicable patent, copyright and other intellectual property laws and international conventions and treaties. All rights not expressly granted to you hereunder are reserved by the Company and its licensors.
Subject to the terms hereof, APM hereby grants to you, and you accept, a personal, nonexclusive, non-commercial, non-transferable, non-sublicensable and fully revocable limited license (i) to use the Platform on your authorized desktop, mobile phone, device or tablet that you own or control, solely for the limited purpose of using the Platform for your internal non-commercial use, and for no other purpose, strictly in accordance with the Terms, the applicable Usage Rules (defined below) and applicable law; and (ii) to use the Service and the Content provided in the Site and/or Platform in accordance with the terms contained in this Agreement.
The Terms do not convey to you an interest in or to the Company Intellectual Property but only a limited revocable right of use in accordance with the Terms. Nothing in the Terms constitutes a waiver of the Company’s Intellectual Property under any law.
To the extent you provide any feedbacks, comments or suggestions to APM (“Feedback”), APM shall have an exclusive, royalty-free, fully paid up, worldwide, perpetual and irrevocable license to incorporate the Feedback into any of APM’s current or future products, technologies or services and use same for any purpose all without further compensation to you and without your approval. You agree that all such Feedback shall be deemed to be non-confidential.
Further, you warrant that your Feedback is not subject to any license terms that would purport to require APM to comply with any additional obligations with respect to any APM current or future products, technologies or services that incorporate any Feedback.
8. Linking to our Site and Links to Third Party Sites
We welcome links to any page on our Site. You are free to establish a hypertext link to the Site so long as the link does not state or imply any connection or approval of your website, products and/or services by APM, and does not portray APM in a false or otherwise offensive manner. You may not link to our Site from a site that you do not own or have permission to use. In the event that you link to our Site, you represent that your site does not contain content that is unlawful, offensive or infringing third party rights. However, we do not permit framing or inline linking.
The Service’s availability and functionality depend on various factors, such as communication networks. APM does not warrant or guarantee that the Service will operate and/or be available at all times without disruption or interruption, or that it will be error-free.
10. Changes to the Platform, the App and the Site
APM reserves the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently, the Site, and/or the Platform (or any part thereof) without notice, at any time. In addition, you hereby acknowledge that the Content provided under the Site and/or the App and/or the Platform may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that APM shall not be liable to you or to any third party for any modification, suspension, or discontinuance of this Platform, or the Content included in therein. You hereby agree that the Company is not responsible for any errors or malfunctions that may occur in connection with the performance of such changes.
11. Disclaimer and Warranties
TO THE FULLEST EXTENT LEGALLY PERMISSIBLE, SERVICES AND THE CONTENT ARE PROVIDED ON AN “AS IS”, “ WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, AND APM, INCLUDING ITS VENDORS, OFFICERS, SHAREHOLDERS, SUB-CONTRACTORS, DIRECTORS, EMPLOYEES, AFFILIATES, SUBSIDIARIES, LICENSORS, AGENTS AND SUPPLIERS (COLLECTIVELY, “REPRESENTATIVES“), DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THIS AGREEMENT CANNOT CHANGE.
WE DO NOT WARRANT (I) THAT THE USE AND OPERATION OF THE SITE, THE APP, THE PLATFORM OR CONTENT IS OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT WE WILL CORRECT ANY ERRORS OR DEFECTS IN THE PLATFORM, (III) AND/OR MAKE ANY REPRESENTATION REGARDING THE USE, INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OF THE SITE, THE PLATFORM AND/OR CONTENT. APM AND THE REPRESENTATIVES DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY, RELIABILITY OR THE QUALITY OF THE PLATFORM, AND ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE RELATED TO CONTENT AND/OR INFORMATION DISPLAYED WITHIN THEM.
WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY FOR ANY ITEM OR SERVICE PROVIDED BY ANY PERSON OR ENTITY OTHER THAN APM.
WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS.
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.
12. Limitation of Liability
TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT SHALL APM, INCLUDING THE REPRESENTATIVES BE LIABLE FOR ANY INDIRECT (INCLUDING WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR DATA AND BUSINESS INTERRUPTION), SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, CONTRACT, NEGLIGENCE, TORT OR STRICT LIABILITY) ARISING HEREUNDER, RESULTING FROM OR ARISING OUT OF THE PLATFORM AND/OR THE CONTENT, YOUR USE OR INABILITY TO USE THE SITE, THE APP, THE PLATFORM AND/OR THE CONTENT AND/OR THE FAILURE OF THE SERVICE TO PERFORM AS REPRESENTED OR EXPECTED, OR FROM THE PERFORMANCE OR FAILURE OF APM TO PERFORM UNDER THESE TERMS, ANY OTHER ACT OR OMISSION OF APM OR THE REPRESENTATIVES BY ANY OTHER CAUSE WHATSOEVER; REGARDLESS OF WHETHER APM OR THE REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY CASE, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING AND TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, APM AND THE REPRESENTATIVES’ TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES OR LOSSES WHATSOEVER ARISING HEREUNDER OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE PLATFORM, THE CONTENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU, IF ANY, TO APM FOR USE OF THE PLATFORM OR $US1.00, WHICHEVER IS GREATER.
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.
You agree to defend, indemnify and hold harmless APM, including the Representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) your use or misuse of the Service and/or Content; (ii) your violation of these Terms; (iii) your violation of any third party rights, including without limitation any intellectual property rights or privacy rights; and/or (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party in connection with the Service. It is hereby clarified that this defense and indemnification obligation will survive these Terms.
Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining our prior express written approval.
14. Amendments to the Terms
APM may, at its sole discretion, change the Terms from time to time, including any other policies incorporated thereto, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the Site and/or will send you an e-mail (to the extent that you provided us with such e-mail address) regarding such change. Such material changes will take effect seven (7) days after such notice was provided on our Site or sent via e-mail, whichever is the earlier. Otherwise, all other changes to these Terms are effective as of the stated “Last Revised” date and your continued use of the Platform on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
15. Termination of your Account and Termination of Platform’s Operation
These Terms shall remain in effect until terminated as set forth herein. In the event of your failure to comply herewith, APM may immediately temporarily or permanently limit, suspend or terminate your use of the Site and/or Platform and/or deny access to your Account. If you object to any term hereof, as may be amended from time to time, or become dissatisfied with the Service, you may terminate these Terms at any time by exiting our Site and/or Platform and stopping your use thereof and this will be you sole remedy in such circumstances.
We note that we can suspend access to the Site and/or Platform and/or your Account if we believe, in our sole discretion, that one (or more) of the following events have occurred: (a) there is risk to the security or privacy of your Account; (b) there is a threat to the security or integrity of our network or our servers; (c) suspension is needed to protect the rights, property or safety of APM, its users or the public; (d) you have violated these Terms; and/or (e) we are required to by law. We may, but are not obligated to, provide you a notice in the event of any such suspension. During such suspension, you will not have the ability to use or access your Account. In the event that we will determine, in our sole discretion, that the reason for suspension of access to your Account has been resolved, we will restore access to your Account.
Upon termination of these Terms for any reason: (i) all rights granted to you hereunder will automatically terminate, (ii) you must immediately cease all use of the Site and/or Platform and so certify to APM if required by it, and (iii) the provisions of these Terms that, by their nature and content, must survive the termination of these Terms in order to achieve the fundamental purposes of these Terms shall so survive. Without limiting the generality of the forgoing, the Use Restrictions, Intellectual Property, Trademarks and Trade names, Disclaimers and No Warranties, Limitation of Liability, Indemnification and General sections will survive the termination of the Terms.
(a) These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and the Company, (b) any claim relating to the Service or the use thereof will be governed by and interpreted in accordance with the laws of the United Kingdom, (c) any dispute arising out of or related to the Service will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of the London, United Kingdom. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, APM may seek injunctive relief in any court of competent jurisdiction, (d) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto, (e) no waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof, (f) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE PLATFORM AND/OR THESE TERMS MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED, (g) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein, (h) you may not assign or transfer these Terms (including all rights and obligations hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or transfer these Terms without restriction or notification, (i) no amendment hereof will be binding unless in writing and signed by APM, and (j) the parties agree that all correspondence relating to these Terms shall be written in the English language.
21. For information, questions or notification of errors, please contact:
If you have any questions (or comments) concerning the Terms, you are most welcome to send us an e-mail to firstname.lastname@example.org